Responsible Gambling

Gambling is not a way to earn money or a fix for money problems. I used to tell myself I was “just having a go”; what I was really doing was putting more money at risk after losing. If you recognise that pattern, take it seriously.

Signs your gambling may be becoming a problem

Look at what you do, not just what you tell yourself. Warning signs include:

• spending more than you planned, or carrying on after deciding to stop;
• trying to win back losses by depositing or staking more;
• hiding gambling, losses or transactions from people close to you;
• borrowing, selling things or using money meant for bills to gamble;
• gambling when you feel stressed, low or short of money, then feeling worse afterwards;
• struggling to concentrate on work, sleep or time with other people because you are thinking about gambling.

I have done the “one more deposit” thing. It didn’t undo the loss. It made it larger.

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Take a step now

If you feel at risk of gambling again, sign in to your account and use its self-exclusion option. UK-licensed casinos must provide responsible gambling tools, including self-exclusion. You can also set a financial limit through your account controls. Remote operators must prompt new customers to set a financial limit before their first deposit and provide accessible account-level limit controls.

If signing in might lead you to gamble, don’t open the account. Ask someone you trust to sit with you while you take the next step, or tell them plainly that you need help staying away from gambling. Avoid trying to recover losses with another bet.

Where to turn

The research available for this page did not verify any gambling-help organisations, addresses or phone numbers. I won’t guess at a contact or send you to one I can’t verify.

For an immediate practical step, use the self-exclusion controls in your casino account, or contact that operator through its own help or support channel and ask how to exclude yourself. If you have a complaint about the operator, UKGC licensees must offer an internal complaints process and access to an approved Alternative Dispute Resolution (ADR) service. That route is for disputes, not a substitute for gambling support.

If you cannot find the account controls, look for the responsible gambling or safer gambling section on the operator’s website or app. Don’t deposit while you search.

Rules worth knowing

Operators must verify a customer’s age before allowing deposits into a gambling account. The verified information available for this page does not state a specific age threshold, so I won’t guess at one.

Credit cards cannot be used for gambling with UK-licensed casinos. This also covers credit-card funding routed through a money service business, and wallets that allow credit-card funds to be used for gambling. Online slot autoplay is banned in Britain. Slot spins must last at least 2.5 seconds; the total stake in a game cycle is capped at £2 for someone under 25 and £5 for someone aged 25 or older.

These rules and tools can reduce some risks, but they don’t turn gambling into income. If you’re gambling to solve a money problem, stop before another deposit.